Privacy Policy
1. Introduction
Welcome to Rytebridge Healthcare (“Rytebridge”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rytebridge.com, contact us, or use our services. Please read this policy carefully. By using our website or submitting information to us, you agree to the terms described below.
2. Who We Are
Rytebridge Healthcare provides healthcare staffing, recruitment, and care-home management services.
Company details:
- Head Office: 4 Winifred Place, London, N12 8FE
- Email: info@rytebridge.com
- Website: www.rytebridge.com
- Data Protection Lead: privacy@rytebridge.com
3. What Data We Collect
We may collect and process the following types of personal data:
(a) Information you provide directly:
- Name, contact details, CVs, employment history, references
- Qualifications, DBS details, right-to-work documentation
- Financial details (for contractors, suppliers, clients)
(b) Information collected automatically:
- IP address, browser type, device information, cookies, analytics
(c) Sensitive data:
We may process health, ethnicity, or criminal record information for compliance with safeguarding and employment regulations.
4. How We Use Your Information
We process your data lawfully and fairly for purposes such as:
- Responding to enquiries or service requests
- Assessing job applications and verifying documents
- Matching candidates with assignments or roles
- Communicating with clients, suppliers, and candidates
- Meeting legal or regulatory obligations
- Improving our website and user experience
5. Legal Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity
- Legal obligation
- Legitimate interests
- Consent
6. Data Sharing and Disclosure
We share your data only where necessary and in accordance with data-protection laws. Recipients may include:
- Clients or care facilities
- Payroll providers, accountants, or legal advisors
- Regulatory bodies (CQC, HMRC, DBS)
- IT service providers
- Law enforcement when required
We do not sell or rent your personal data.
7. International Transfers
Your data is normally stored within the UK or EEA. If transferred outside, we ensure safeguards such as UK-approved Standard Contractual Clauses are in place.
8. Data Retention
We retain personal data only as long as necessary to fulfil its purpose, including legal and regulatory requirements.
Examples:
- Candidate/client records: 6 years
- DBS and ID documents: per safeguarding guidelines
9. Your Rights
Under UK GDPR, you have rights to:
- Access, correct, delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent
- Complain to the ICO (www.ico.org.uk)
- Contact: privacy@rytebridge.com
10. Cookies and Tracking
We use cookies and analytics (e.g., Google Analytics) to monitor traffic and performance. You can manage cookies in your browser settings or on our site. See our Cookie Policy for details.
11. Data Security
We use encryption, access controls, and secure servers to protect your data against unauthorised access, alteration, or loss.
12. Third-Party Links
Our website may contain external links. We are not responsible for their content or privacy practices. Please review their policies before sharing data.
13. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with an updated date.
14. Contact Us
If you have any questions or concerns, please contact:
Email: privacy@rytebridge.com
Modern Slavery & Human Trafficking Policy
1. Policy Statement
Rytebridge Healthcare is fully committed to preventing slavery, servitude, forced or compulsory labour, and human trafficking in all aspects of our business and supply chains.
We uphold the highest standards of ethics, integrity, and human rights in line with:
- The Modern Slavery Act 2015
- The Human Rights Act 1998
- The International Labour Organisation (ILO) conventions
We take a zero-tolerance approach to any form of modern slavery or human trafficking and expect the same high standards from all our employees, workers, suppliers, and contractors.
2. Purpose and Scope
This policy sets out Rytebridge Healthcare’s approach to identifying and preventing modern slavery across our operations. It applies to:
- All employees, including temporary workers, contractors, and volunteers
- Our recruitment partners, agencies, and suppliers
- Clients and partner organisations
3. Our Commitments
- Prevention: Implement systems and controls to prevent modern slavery and human trafficking in our business.
- Transparency: Maintain transparency in our recruitment and onboarding processes, ensuring fair pay and working conditions.
- Due Diligence: Conduct appropriate checks and audits on suppliers, including reviewing their own modern slavery policies or statements.
- Training and Awareness: Provide training to staff on recognising signs of modern slavery and understanding their duty to report concerns.
- Support and Protection: Protect any worker who raises concerns in good faith and ensure complaints are investigated confidentially and without retaliation.
4. Responsibilities
- Leadership Team: Ensure policies and procedures are implemented, monitored, and reviewed regularly.
- Managers & Key Officers: Acts as the designated lead on modern slavery and human trafficking concerns.
- All Staff: Must be aware of the risks, remain vigilant, and report any suspicions immediately.
5. Due Diligence and Risk Management
We adopt a risk-based approach to identify and manage potential risks of modern slavery:
- Conduct background and compliance checks on suppliers and labour providers
- Ensure contracts include anti-slavery clauses
- Regularly audit recruitment and supply chain processes
- Only work with agencies and partners who demonstrate compliance with the Modern Slavery Act 2015
6. Recruitment and Employment Practices
- All recruitment is carried out in a fair, lawful, and ethical manner
- Right to work checks are completed for all workers
- No recruitment fees are charged to workers
- Employment is freely chosen, and no identity documents are withheld without consent.
7. Reporting Concerns
Any staff member or third party who suspects a breach of this policy should report it immediately by contacting:
- Email: care@rytebridge.com
- Phone: 020 3887 3812
All concerns will be treated seriously, investigated promptly, and handled sensitively. Where necessary, appropriate action will be taken, including referral to external agencies or authorities.
8. Training and Awareness
We provide:
- Induction and staff handbook training for all staff
- Tailored training for recruitment, compliance, and HR teams
- Posters, resources, and newsletters to raise awareness
9. Monitoring and Review
This policy will be reviewed annually, or earlier if there are legislative or operational changes. We track compliance through:
- Internal audits and supplier checks
- Complaint trends and incident logs
- Staff training completion rates