1. Introduction

Welcome to Rytebridge Healthcare (“Rytebridge”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rytebridge.com, contact us, or use our services. Please read this policy carefully. By using our website or submitting information to us, you agree to the terms described below.

2. Who We Are

Rytebridge Healthcare provides healthcare staffing, recruitment, and care-home management services. 

Company details:
– Head Office: 4 Winifred Place, London, N12 8FE
– Email: info@rytebridge.com
– Website: www.rytebridge.com
– Data Protection Lead: privacy@rytebridge.com

3. What Data We Collect

We may collect and process the following types of personal data: 

(a) Information you provide directly:
– Name, contact details, CVs, employment history, references
– Qualifications, DBS details, right-to-work documentation
– Financial details (for contractors, suppliers, clients) 

(b) Information collected automatically:
– IP address, browser type, device information, cookies, analytics 

(c) Sensitive data:
We may process health, ethnicity, or criminal record information for compliance with safeguarding and employment regulations.

4. How We Use Your Information

We process your data lawfully and fairly for purposes such as:
– Responding to enquiries or service requests
– Assessing job applications and verifying documents
– Matching candidates with assignments or roles
– Communicating with clients, suppliers, and candidates
– Meeting legal or regulatory obligations
– Improving our website and user experience

5. Legal Basis for Processing

We process personal data under the following lawful bases:
– Contractual necessity
– Legal obligation
– Legitimate interests
– Consent

6. Data Sharing and Disclosure

We share your data only where necessary and in accordance with data-protection laws. Recipients may include:
– Clients or care facilities
– Payroll providers, accountants, or legal advisors
– Regulatory bodies (CQC, HMRC, DBS)
– IT service providers
– Law enforcement when required 

We do not sell or rent your personal data.

7. International Transfers

Your data is normally stored within the UK or EEA. If transferred outside, we ensure safeguards such as UK-approved Standard Contractual Clauses are in place.

8. Data Retention

We retain personal data only as long as necessary to fulfil its purpose, including legal and regulatory requirements.
Examples:
– Candidate/client records: 6 years
– DBS and ID documents: per safeguarding guidelines

9. Your Rights

Under UK GDPR, you have rights to:
– Access, correct, delete your data
– Restrict or object to processing
– Data portability
– Withdraw consent
– Complain to the ICO (www.ico.org.uk)
– Contact: privacy@rytebridge.com

10. Cookies and Tracking

We use cookies and analytics (e.g., Google Analytics) to monitor traffic and performance. You can manage cookies in your browser settings or on our site. See our Cookie Policy for details.

11. Data Security

We use encryption, access controls, and secure servers to protect your data against unauthorised access, alteration, or loss.

12. Third-Party Links

Our website may contain external links. We are not responsible for their content or privacy practices. Please review their policies before sharing data.

13. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with an updated date.

14. Contact Us

If you have any questions or concerns, please contact:
Email: privacy@rytebridge.com